FREQUENTLY ASKED QUESTIONS

The farm is not set up for public visitation. We will not give private tours. We will not allow anyone into the farm due to security concerns. Please respect our privacy.

We operate our shipping Monday through Friday. Once we receive your order, it will be processed within 24 hours. Your order will be shipped out on a weekday and should arrive between 3 to 5 days. Faster shipping is available at an additional cost when you require that service.

You may change your order if it has not been shipped out yet. If you need to customize your order, please contact us to see if we are able to fulfill your order requirements. A customized order may have premium pricing for the special handling.

An order can be cancelled if we have not shipped it out yet

We ship to the 48 contiguous states, with limited items being allowed into California.

No, your package will be left outside unless a special handling request is made.

Unfortunately, no. See the refund policy if you have an issue with your order.

Absolutely, you can. We love sharing smiles!

DUE TO CORONA VIRUS, SHIPPING TIMES HAVE BEEN AFFECTED.

SOME SHIPMENTS ARE TAKING UP TO 7 DAYS TO ARRIVE.

EXPEDITED SERVICES REMAIN ON TIME.

(Please keep this on-going issue on your mind as you place an order.)

 

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